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Finding
a good general contractor can be intimidating. There are a lot
of horror stories out there, and you don't want to be one of
them. Understanding these six points will greatly improve your
chances of finding the right person to work on your house.
What
is a contractor?
In the construction industry at least, a person who hires others
is called a contractor. On large jobs involving many construction
skills, a single general contractor is usually hired, who in
turn hires subcontractors. He or she will oversee and coordinate
all of the work, pay the subcontractors, or subs (tradespeople
hired by the contractor to perform specialized tasks), purchase
the materials and take on the responsibility for completing the
entire job. Contractors can often buy materials at a better price
than homeowners and, because subcontractors get most of their
work from general contractors, a general contractor usually has
more success scheduling subs than a homeowner would.
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The
initial call
As a homeowner, you can hire tradespeople directly, saving the
markup that a contractor charges for his services. But, if you're
planning an extensive project, such as building or remodeling
a house, you'll probably want a general contractor. Call several
and pre-qualify them on the phone by asking the following four
questions:
- Can they handle your job and
time frame?
- Can they provide references
of satisfied customers?
- Do they have plenty of experience
with jobs like yours?
If they answer "yes"
to all of the above, request a meeting and ask them to bring
along names and phone numbers of satisfied customers and, if
possible, photographs of successful work.
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Interviewing
general contractors
When each general contractor arrives, look for clues to his or
her professionalism. Are they wearing a uniform or dressed appropriately
for their trade? Is their truck well maintained?
During the meeting:
- Discuss all of the work you
intend to have done.
- Review any plans or drawings
you have.
- Ask for suggestions about
changes that might save you money.
- Ask the contractor how many
jobs he or she may have ongoing at a given time, in order to
get an idea of how much direct supervision your job will receive.
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When
bids come in
Be sure to ask:
- How long will the bids be
valid? They should be good for at least 30 days.
- How will changes or additions
to the plans be handled?
- Will the contractor obtain
all necessary permits and handle related paperwork?
- How will workers protect your
home and valuables and minimize disruption during construction?
For example, will they be using the family bathroom? What will
be the extent of debris cleanup at the end of each day and how
will debris be removed? What hours will they typically work?
Will the contractor be on site most of the time?
- Who are three or four former
customers you can call for recommendations? See How to find good
help or useful questions to ask.
Give each of your general contractor
candidates:
- Identical sets of plans or
written project specifications that spell out the work you want
done, the materials you want used and the standards of workmanship
you expect.
- The date you would like all
plans and bids returned.
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Making
the final selection
Don't jump on the lowest bid. If one bid is substantially lower
than the others, the candidate may be inexperienced or intends
to cut corners. Probe to find out why that bid is low (a common
cause is vague specifications).
Beyond the bids, there are
still several important considerations that can make or break
your project:
- What is the chemistry between
you (and your spouse) and the contractor. It's crucial that you
hire as a general contractor someone who will listen to what
you say and with whom you can work out problems. If, during the
selection process, misunderstandings repeatedly crop up between
you and a contractor candidate, you're probably better off hiring
someone else.
- Again, be sure the contractor
you choose is insured for worker's compensation, property damage
and public liability.
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Should
you buy the materials?
Generally, it's not a good strategy to supply ordinary building
materials for a home repair or improvement project. Few professionals,
if any, will guarantee the performance of materials they didn't
obtain themselves. Most tradespeople and contractors can buy
building materials at a discount and may pass some of their savings
along to you, but you should expect a reasonable markup for their
expenses.
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Call
Us Today! Ohio - 419/ 882-0180 or Michigan - 734/ 856-6711
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